Privacy Policy
Items live on your device only. Lotl Observe sees event names and errors. Lotl Nudge surfaces other Lotlsoft apps. Nothing more.
The short version: Settle is local-first. Items you create stay in your browser. Nothing you write is sent to a server. Anonymous event counts (item created, cleared, etc.) and error reports go to Lotl Observe so we know whether the tool is being used and whether it is breaking. The contents of your items are never transmitted.
Account Optional
Settle works without an account for basic features. Optional Lotlsoft accounts unlock additional features like subscriptions, saved data, and personalized reports.
What We Store
When you use Settle, we store:
- Items - Notes you write in Settle (the thing on your mind, what you think it is asking for, what done well looks like, smallest action). Stored entirely in your browser via IndexedDB. We cannot read these.Stored in your browser (IndexedDB on your device only). Kept until you delete it. Legal basis: consent (you opted in). Shared with: no one.
- Anonymous Event Counts - When you create, process, clear, defer, delete, export, import, or wipe an item, an event with that name (and nothing else: no item id, no item text, no user id) is sent to Lotl Observe. Used to tell whether the tool is in use at all.Stored on our server (Lotl Observe (Lotlsoft-operated, no third-party analytics)). Kept: 90 days. Legal basis: legitimate interests. Not individually deletable. Shared with: analytics processor.
- Error Reports - If Settle's code throws an error, the error name, message, stack trace, browser user-agent, and the URL of the page (e.g. /, /process/, /settings) are sent to Lotl Observe. The item id in /process/ URLs is not linked to any user account because there are no accounts. Item content is never included.Stored on our server (Lotl Observe (Lotlsoft-operated, no third-party error tracking)). Kept: 90 days. Legal basis: legitimate interests. Not individually deletable. Shared with: error reporting provider.
- Nudge Impressions - Settle shows occasional pointers to other Lotlsoft apps (e.g. Close Enough, Shortlist). When one is rendered or clicked, Lotl Nudge logs the placement id. No item content, no user id.Stored on our server (Lotl Nudge (Lotlsoft-operated, no third-party ad networks)). Kept: 90 days. Legal basis: legitimate interests. Not individually deletable. Shared with: analytics processor.
- Auth Session - If you sign in, a JWT issued by Lotl Auth is stored in localStorage on this device. The token identifies your Lotlsoft account and contains your email plus standard claims (audience, expiry). It contains no item content. Sign out clears it. Cloud sync is not yet enabled, so signing in currently has no effect on what is sent to the server beyond the standard Lotl Auth verify call.Stored in your browser (localStorage) (JWT issued by Lotl Auth, on this device only). Kept until you revoke it. Legal basis: contract (needed to run the service). Shared with: no one.
What this means in practice
Open the browser devtools, switch to the Application tab, look at IndexedDB. That is where your items live. Clear that storage and they are gone. Settle has no server-side copy to delete.
If you use Settle in a private browsing window, items will be deleted when you close it. If you use Settle on a shared computer, anyone with access to that browser profile can see your items unless you delete them or use Settings -> Delete everything.
Export and delete
Settings has Export (download a JSON file with all your items) and Delete everything (wipes IndexedDB on this device). Both are one-click. There is nothing to email us about deletion: we do not have your data to delete.
What we cannot read
The text of your items. Your intents, your actions, your reflections. Settle does not transmit these. There is no AI processing, no cloud sync, no server-side storage of item content.
What we can read: the name of an event (item_created, item_cleared, etc.), the URL you were on when an error happened, and the error stack. None of that includes the words you typed into Settle.
Boundaries
Settle is not a substitute for professional mental-health support, a crisis line, or a medical tool. If you are in distress, please use the resources at Settle - Support. We do not detect crisis content (because we cannot read your items) and we do not refer you to anyone.
Local Storage
Some data is stored locally in your browser and never sent to our servers:
- settle.theme - Remember your light/dark theme choice across visits.
- lotl_auth_* - If you sign in, the Lotl Auth SDK stores your JWT and refresh token in localStorage so you stay signed in across reloads. Cleared on sign out.
You can clear this data anytime through your browser settings.
Cookies
We do not use cookies for tracking. We use localStorage to save preferences and sessionStorage during the sign-in process.
Analytics
We use our own privacy-focused analytics (Lotl Observe) to collect minimal anonymous usage data:
- Page views - Which pages are visited (no personal data)
- Anonymous identifiers - A random visitor ID to count unique visitors (not linked to your identity)
- Error reports - Technical errors for debugging (no personal data)
We do not use third-party analytics services like Google Analytics.
Third Parties
We do not sell or share your data with third parties. See the Lotlsoft Privacy Policy for details about infrastructure.
Contact
Questions about privacy? Email hello@lotlsoft.com.
Last updated: April 2026
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